How long will my unit take to completed
Answer :
After purchasing our READY WIGS please allow 1-3 business days for processing. GLAM WIGS please allow 7-10 BUSINESS DAYS FOR PROCESSING before shipping. Please note that Saturday & Sunday are not business days.
What are the wigs size ?
Answer :
You can choose between S/M (20inch-22inch) M/L (23inch )
Are all wigs glueless ?
Answer :
Only closure wigs are glueless. Frontal wigs are not.
How do I check the status of my order?
Answer :
You can check the status of your order by logging into your account on our website and navigating to the "Order History" section. You’ll find the latest updates on your order’s progress. If you have any questions, feel free to contact our customer service team for assistance
Can I cancel my order?
Answer :
Cancelation can only be made between 1-5 business days after purchasing. After 5 business days , $75 will be deducted from your refund. Wig return are only granted after 48 hours of receiving your wig with the lace intact. $100 will be deducted from re due the work, time and money spent to complete your wig.
Do you allow exchanges?
Answer :
Due to the nature of the item, we ask that you inspect the unit thoroughly before cutting the lace. We cannot accept returns if the lace has been cut. Please ensure you are ordering the correct item by reviewing the product description before checking out. Returns are accepted within 48 hours of receiving the unit.
What are the shipping charges?
Answer :
Tracking Your Order: Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey. International Shipping: We are pleased to offer international shipping. Please note that customs fees and import duties may apply, and these are the responsibility of the customer